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Member Resources

We give you, our members, the tools and resources to help stay on top of your health.

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If you do not see a resource you are looking for, please contact us at (844) 722-2472

General Resources
General Resources

The many additional resources available to PCAC IPA Medicare Advantage Members.

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Community Programs (Coming Soon)

 

Other Resources (Coming Soon)

 

Area Agency on Aging: (213) 738-4004

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Social Security: (800) 772-1213

Helpful Links
Helpful Links
​All PCAC members have the right to file a grievance, complaint, or appeal
Aging Healthy
Chronic Obstructive Pulmonary Disease (COPD)
Eating Healthy
  • ​Fruits and Vegetables

Vision, Loss of
Weight Management
Medicare Resources
Medicare Resources

Questions about Medicare? Let us help.

We can help you gain a better understanding of Medicare and learn the different types of Medicare insurance available to you including Medicare Supplement, PPO, Rx and HMO health plans.

 

Whether you are just becoming eligible for Medicare Health Insurance or have been covered under Medicare for a while, you don’t want to miss taking advantage of the Medicare Resources we offer at PCAC. We can help you gain a better understanding of Medicare and learn the different types of Medicare insurance available to you, including Medicare Supplement, PPO, Rx and HMO health plans.

 

We can help with any of the following:

  1. Signing up for one of our Medicare 101 Educational Programs/Seminars

  2. Medicare Supplement (Medi-gap) or PPO

  3. Low Income Subsidy (LIS): Learn if you qualify for extra help paying for prescription drugs

  4. Medi-Medi: If you have Medicare and Medi-Cal, call us to get help understanding your options.

  5. Choosing a New Primary Care Physician? Looking for a new Primary Care Physician (PCP)? You can change your PCP and your Medical Group all year round. You don’t need to wait until Medicare Open Enrollment. Call us if you need help finding a new PCP.

Medicare Enrollment Checklist
Medicare Enrollment Check List
Simply follow these 4 simple steps
Step 1: Ensure your Health Plan and your Primary Care Physician are contracted with PCAC IPA

If you are not certain, call PCAC Member Services at (844) 722-2472 (Toll Free) to find out. If your health plan or your PCP are not contracted with PCAC and you still want to join PCAC, our Member Services Team can help you find a health plan and a Primary Care Physician with PCAC to match your specific healthcare needs and preferences.

Step 2: Contact Your Current Health Plan’s Member Services

The number can be found on your medical insurance card. Tell them that you would like to join PCAC (Primary Care Associates of California) and give them the name of your PCAC Primary Care Physician.

Step 3: Confirm the PCAC Physician’s Code for your Primary Care Physician is being used

If you do not take this step, you may not be enrolled in PCAC and won’t have access to PCAC’s network of physicians.

Step 4: Look For Your New Medical Insurance ID Card

​Make sure your information and your doctor’s name is listed correctly and that it says Primary Care Associates of California Medical Group IPA” or “PCAC IPA” on your card. If this information is incorrect, call your insurance company again and repeat Steps 2 through 4.

PCAC's decision-making processes are based on appropriateness of care given. PCAC does not provide incentives to encourage denial of patient care.

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Contact Us

Member Services

Available Monday to Friday: 8:30AM - 5PM

(844) 722-2472

TTY/TDD:711

 

Provider Services

Available Monday to Friday: 8:30AM - 5PM

(657) 465-3500

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General Inquiries

info@pcacipa.com

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